![]() ![]() You are recommended to mark it as a gift. No written reference to jewelry merchandise or diamonds or related words should appear on parcel because it will increase the risk of theft and loss. Customers are highly recommended to insure the returned package. Include all original packaging and gift box if it is for a refund. Email us at for a Return Authorization Number. It is necessary to follow ’s return procedure outlined below if a customer decides to return a product or the return will not be accepted and the returned item will be rejected and shipped back to the customer: Additional Shipping and handling are to be incurred too. The exact cost may vary, depending on the scope of re-sizing and the complexity of the different models. Resizing of all the rings purchased from are possible and a charge will be applied. Once and it is accepted, your refund will be processed in just a few business days. When we receive your returned item, it will be reviewed by our Quality Assurance department. If there are any free gifts with the purchase, they must be returned with the products which are to be refunded too. The restocking fee for refund or exchange is 25% of the purchased price of the item(s) and shipping, order administration and handling fees are non-refundable, if applicable. If for any reason you are not satisfied with the quality of the jewelry, you can return any non-engraved, unworn item(s) in its original condition and packaging within 14 days from the date of receipt for a refund or an exchange. Our 14 Days Return Policy gives you abundant time to consider your purchase. We want you to be absolutely satisfied with your purchased jewelry however, if you are not completely satisfied with your purchase, you may return the item for either a refund, resizing or exchange within 14 days from the date of receipt of the goods. We are proud to offer the quality that surpasses customers’ expectations. All finished products have undergone very straight and detailed quality check. A customer note clarifying what is to be on front or back of which pendant could help expedite order.14 Days Returns Policy for Refund, Exchanges and ResizingĪll our products are all finely crafted and produced with extreme care. Complicated orders (several pendants with front and back personalization and many different prints or files) may be delayed if files are not named. Make sure files are large- if they are too small, we may request larger (higher resolution files) and your order may be delayed. For example, "JohnSmithFront" or "JohnSmithBack". ![]() Back engraving: additional 1 business day for engraved backįor quick processing of order: Label files with First and Last name of person being memorialized and indicate front or back if applicable.Solid gold or platinum: additional 4-5 weeks for 14K Solid Gold or Platinum orders.Sterling Silver or Stainless Steel: 1 business day until pendant ships from the date we receive your file.No chamber style in 925 sterling silver, 14K solid yellow gold, 14K solid white gold, 14K solid rose gold & platinum. ![]() If the print quality ever degrades, we will replace the piece free of charge.Ĭhamber style in 925 sterling silver, stainless steel, 14K solid yellow gold, 14K solid white gold, 14K solid rose gold & platinum. Lifetime promise! The print quality is promised for life. 2 footprints are considered 2 personalizations as well as a print + signature.īack Options: Like the front, you may personalize the back with up to 2 personalizations. *An oval fingerprint, photo or graphic has the option of text above or below and is considered 1 personalization. No chamber pendants are generally thinner without hollow inside.įront Options: You may personalize the front with a photo, fingerprint, handwriting, signature, text, graphic or combination up to 2 total personalizations. ![]() Chamber pendants have a discreet inner compartment that is air and water tight when sealed with rubber gasket threaded-screw closure. Pendant Style: Choose from chamber or non-chamber style. Metal Choice: 925 Sterling Silver, Stainless Steel, 14K Solid Yellow Gold, 14K Solid White Gold, 14K Solid Rose Gold or Platinum. There are so many options to personalize this popular pendant from prints like fingerprint, hand print, foot print to actual handwriting, a photo or a graphic like a military emblem. Perfect for photos, handwritten notes or double prints due to the large area of engraving space potential. This classic pendant will match anyone's style and is popular with men and women. ![]()
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